Pax8 Products

Pax8 Product Catalog

Overview

The Pax8 product catalog contains thousands of cloud software products from hundreds of vendors. MSPs use the catalog to find the right products for their clients, check pricing, and understand provisioning requirements. Products range from Microsoft 365 and Azure to security tools, backup solutions, and line-of-business applications. Each product has associated pricing tiers, billing terms, and provisioning details that determine how it is ordered and managed.

Anti-triggers

• The same SKU in the other CSP marketplace — Sherweb carries much of the same Microsoft catalog at different prices and different billing terms. Use sherweb-api-patterns for its catalog tool. Never quote a Pax8 price for a product a client actually holds through Sherweb.
• What a client already owns — the catalog is everything purchasable; use pax8-subscriptions for what is provisioned.
• The MSP's own sellable product list — the PSA's product catalog is what gets quoted and billed to clients, with the MSP's own markup. Use connectwise-psa-product-catalog or autotask-product-catalog.
• Client-facing pricing — pax8-get-product-pricing-by-uuid returns partnerBuyPrice, the MSP's cost. Retail pricing decisions belong in the quoting tool (connectwise-cpq-quotes, autotask-quotes).

MCP Tools

Available Tools

Search Products

Call pax8-list-products with optional parameters:

• Search by name: Set productName or search to a product name or keyword
• Filter by vendor: Set vendorName to a vendor name (e.g., Microsoft, SentinelOne, Acronis)
• Paginate: Set page (0-based) and size (up to 200)

Example: Find Microsoft 365 products:

• pax8-list-products with vendorName=Microsoft, search=365, size=200

Example: Search for backup products:

• pax8-list-products with search=backup, size=200

Get Product Details

Call pax8-get-product-by-uuid with the productId parameter.

Example:

• pax8-get-product-by-uuid with productId=f9e8d7c6-b5a4-3210-fedc-ba0987654321

Get Product Pricing

Call pax8-get-product-pricing-by-uuid with the productId parameter. Optionally pass companyId to get company-specific pricing.

Example:

• pax8-get-product-pricing-by-uuid with productId=f9e8d7c6-b5a4-3210-fedc-ba0987654321

Example with company-specific pricing:

• pax8-get-product-pricing-by-uuid with productId=f9e8d7c6-..., companyId=a1b2c3d4-...

Key Concepts

Product Hierarchy

Products in Pax8 follow a hierarchical structure:

Product Types

Billing Terms

Provisioning Types

Field Reference

Product Fields

Pricing Fields

Common Workflows

Find the Right Product for a Client

1. Call pax8-list-products with search set to the product keyword and optionally vendorName
2. Review the results for matching products
3. For each candidate, call pax8-get-product-by-uuid to check details (active status, min/max quantity, provisioning type)
4. Call pax8-get-product-pricing-by-uuid to compare pricing tiers

Compare Product Pricing

1. Identify the product IDs you want to compare
2. For each product, call pax8-get-product-pricing-by-uuid with the productId
3. Compare partnerBuyPrice (your cost) and suggestedRetailPrice (recommended client price)
4. Calculate margin: (suggestedRetailPrice - partnerBuyPrice) / suggestedRetailPrice * 100

Microsoft 365 Product Finder

Common M365 plans MSPs order through Pax8:

• Microsoft 365 Business Basic
• Microsoft 365 Business Standard
• Microsoft 365 Business Premium
• Microsoft 365 E3
• Microsoft 365 E5
• Exchange Online Plan 1/2
• Microsoft Teams Essentials
• Microsoft Defender for Business

To find these, call pax8-list-products with vendorName=Microsoft and search=365 (or Defender, Exchange, etc.).

Build a Product Catalog Export

1. Call pax8-list-products with size=200 and page=0
2. Paginate through all pages by incrementing page
3. For each product, call pax8-get-product-pricing-by-uuid to get pricing
4. Compile into a catalog with product name, vendor, SKU, unit, monthly price, annual price, and margin

Response Examples

Product:

{
  "id": "f9e8d7c6-b5a4-3210-fedc-ba0987654321",
  "name": "Microsoft 365 Business Premium",
  "vendorName": "Microsoft",
  "description": "Best-in-class Office apps with advanced security and device management",
  "sku": "CFQ7TTC0LCHC",
  "unitOfMeasurement": "User",
  "billingTermOptions": ["Monthly", "Annual"],
  "provisioningType": "Automated",
  "minQuantity": 1,
  "maxQuantity": 300,
  "active": true
}

Pricing:

{
  "content": [
    {
      "id": "p1r2i3c4-e5f6-7890-abcd-ef1234567890",
      "productId": "f9e8d7c6-b5a4-3210-fedc-ba0987654321",
      "billingTerm": "Monthly",
      "unitPrice": 18.90,
      "partnerBuyPrice": 18.90,
      "suggestedRetailPrice": 22.00,
      "currency": "USD"
    },
    {
      "id": "p2r3i4c5-f6a7-8901-bcde-f12345678901",
      "productId": "f9e8d7c6-b5a4-3210-fedc-ba0987654321",
      "billingTerm": "Annual",
      "unitPrice": 17.10,
      "partnerBuyPrice": 17.10,
      "suggestedRetailPrice": 22.00,
      "currency": "USD"
    }
  ]
}

Error Handling

Common Errors

Best Practices

1. Cache product catalog - Products and pricing change infrequently; cache for 1-4 hours
2. Use vendor filter - Always filter by vendorName when you know the vendor to reduce result sets
3. Check pricing separately - Product listing does not include pricing; use pax8-get-product-pricing-by-uuid
4. Verify active status - Only order products where active is true
5. Check min/max quantities - Respect minQuantity and maxQuantity before placing orders
6. Understand billing terms - Annual commitments are cheaper but lock in for 12 months
7. Review provisioning type - Automated products are instant; manual products may take hours or days
8. Compare pricing tiers - Show clients the savings from annual vs. monthly commitment
9. Calculate margins - Use partnerBuyPrice vs. suggestedRetailPrice to understand margins
10. Paginate large catalogs - The full Pax8 catalog has thousands of products; always paginate

Related Skills

• Pax8 API Patterns - MCP tools reference and connection info
• Pax8 Subscriptions - Active product subscriptions
• Pax8 Orders - Ordering products
• Pax8 Companies - Client company management
• Pax8 Invoices - Billing for products